When you contact us for fire damage restoration, we collect the details you give us: your name, phone number, email address, property address, and a description of the damage you're dealing with.
We also collect basic technical information automatically when you visit our website, such as your IP address, browser type, device type, and the pages you view.
We use your information to respond to your request, schedule an inspection, provide restoration services, and keep you updated on the work at your property.
We also use it to send invoices, answer your questions, and improve how our website and services work for customers in San Pedro.
Our website uses cookies and similar technologies to keep the site working properly and to understand how visitors use it.
You can set your browser to refuse cookies, but some parts of the website may not work as well if you do.
We use analytics tools to see how people find our website and which pages are most helpful. These tools collect usage data in an aggregated form.
We may also use third-party services for scheduling, messaging, or payment processing. These providers only receive the information needed to perform their service for us.
We do not sell your personal information. We share it only with service providers who help us run our business, such as scheduling or payment tools, and only as needed to serve you.
We may disclose information if required by law, to protect our rights or safety, or in connection with a business transfer.
We keep your information for as long as needed to provide services, meet legal and tax requirements, and resolve any disputes.
When information is no longer needed, we delete or securely destroy it.
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.
No method of transmission or storage is completely secure, but we work to protect your data at every step.
If you are a California resident, you have the right to request access to the personal information we hold about you, ask us to correct it, or ask us to delete it.
You can also opt out of marketing communications at any time. To make a request, contact us using the details below.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, contact us and we will delete it.
We may update this privacy policy from time to time. When we do, we will post the revised version on this page with a new effective date.
Please check back occasionally to stay informed about how we protect your information.
If you have questions about this privacy policy or how we handle your information, call us at (833) 929-6186.
You can also reach us through our website contact form. We're happy to help.